Legal
Privacy Policy
Last updated: September 16, 2026
Our commitment to your privacy
Lumber Duck Fencing ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or request a quote, how we use it, and the choices you have. We are firefighter-owned, based out of Snohomish County, and we treat your data the way we'd want ours treated — carefully and honestly.
Information we collect
Information you provide. When you submit a quote request or use our instant estimator, you may share your name, email address, phone number, property address, fence type, project details, and ZIP code.
Information collected automatically. Like most websites, we automatically receive basic technical data such as your browser type, device type, the pages you visit, and approximate location derived from your ZIP code or IP address.
How we use your information
- To respond to quote requests and schedule estimates or installations.
- To send you the ballpark estimate you requested from our instant estimator.
- To contact you by phone, text message (SMS/MMS), and email about your project, scheduling, and follow-up.
- To improve our website, services, and pricing tools.
- To comply with legal obligations and protect against fraud.
Text message (SMS) consent
By checking the consent box on our forms, you agree to receive text messages from Lumber Duck Fencing at the phone number you provide. Message and data rates may apply. Message frequency varies and may include appointment reminders, estimate follow-ups, and project updates. You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us below.
How we share your information
We do not sell your personal information. We may share it with trusted service providers who help us run our business — such as our customer relationship management (CRM) and scheduling tools — under agreements that require them to protect your data. We may also disclose information when required by law.
Data retention
We keep your information only as long as needed to provide quotes and services, respond to inquiries, and meet legal or accounting requirements. You can ask us to delete your data at any time (see "Your rights" below).
Your rights and choices
- Opt out of messages: Reply STOP to any text, or email us to unsubscribe.
- Access & correction: You can request a copy of your data or ask us to correct it.
- Deletion: You can ask us to delete your personal information, subject to legal retention requirements.
Security
We use reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
Children's privacy
Our website and services are not directed to children under 16, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. We'll post the updated version here with a new "last updated" date. Continued use of our site or forms after changes means you accept the revised policy.
Contact us
Questions about this policy or your data? Reach us at:
- Info@lumberduckfencing.com
- (425) 374-0039
- Lumber Duck Fencing, 500 SE Everett Mall Way, Unit 242, Everett, WA
